Mission, Vision & Values


MAs a business entity, we optimize our service quality, cost effectiveness and profitability in all our activities along the stakeholder’s value chain.

As a State-linked corporation, we contribute to the well-being of the State’s socio-economic development


To become prominent diversified entity through excellence in our core businesses


It is an important part of the cement that holds together the foundation of our business. Our vision is strongly supported by our shared core values, which create and sustain the success of our team.

The Foundation of UTM SERVICES is based on the Following 6 Principles.

Customer focus:

We try to meet and exceed customers’ demands by delivering what we promise.

Honesty and Integrity:

Honesty and Integrity together form the foundation our trust. The success of our organization stems from the open and honest approach of our people.


Trust in our company is built by people sharing a common purpose and culture and basing their priorities on the needs of our clients and the business itself.

Knowledge-sharing culture:

We focus on companywide knowledge-sharing platforms, consisting of a wide range of information-exchange tools and techniques thus trying to create a truly knowledge-sharing corporate culture.

Collaborative teamwork:

Collaborative teamwork is more than ever becoming the most strategic capability for any firm and is one of our company’s mantras for business


Commitment to excellence:

Commitment to excellence is built when we are trusted and are able to trust our colleagues in every minor detail.